Matouk Reviews

Matouk has an overall rating of 3.5 based on 25 reviews. Customer feedback on Matouk is mixed.

3.5/5.0

25 reviews

5 Stars

6

4 Stars

8

3 Stars

4

2 Stars

7

1 Star

0

All Matouk Reviews (25)
Robert.vickers
June 02, 2026
"Super soft sheets, just a bit pricey"
I bought a Matouk sheet set and my first impression was that the fabric felt genuinely soft right out of the package. To me, that’s a good sign because I really don’t like when new sheets feel stiff or need a bunch of washes before they’re comfortable. These already felt nice, and after washing them, they seemed to get even a little softer.
I’m giving them 4 stars mostly because the price feels a bit steep, and the shipping took longer than I was expecting. That said, the comfort is definitely there, and I can see why people like them. If I decide to splurge on sheets again, I’d probably buy another set.
MichaelBurgess_10
May 18, 2026
"I ordered a fitted sheet from Matouk and..."
I ordered a fitted sheet from Matouk and, to be fair, the fabric does feel really nice. The fit, though, was a little off on my mattress. The corners stayed a bit loose and I had to straighten everything out after a night or two, which is exactly the kind of glamorous bedtime routine I was hoping for. It’s not awful, but for the price, I expected it to fit better. Shipping was totally fine, at least.
MichaelMoore_01
May 14, 2026
"Nice sheets, support was a bit uneven"
The sheets themselves are really nice and feel great, but getting help with my order was kind of frustrating. I emailed twice and the replies were slow and vague, which felt a little careless considering the price. To be fair, they did fix everything in the end, and the person I heard from wasn’t rude or anything. I just expected the support to feel a bit more attentive.
ZacharyMclawhorn
May 14, 2026
"Looks nice, but not super absorbent"
The towel feels soft and looks nice hanging in the bathroom, but it doesn’t dry me off as quickly as I expected. I’m not sure it’s worth the hassle of contacting customer service because I never really trust that they’ll do much anyway, so I’ll probably just keep it and use it as a backup.
Nicole_smith84
May 12, 2026
"Got the wrong color pillowcases"
I ordered pillowcases in one color, and when they showed up they were a totally different shade. I mean, customer service did get back to me, but then I had to go through the whole back-and-forth thing, and it was just annoying. For the price, I really expected them to get the color right the first time
VanLogsdon
May 11, 2026
"Felt great at first, then not so much"
These sheets were really nice when I first opened them. Soft, comfy, looked decent on the bed. But after a few washes, they started feeling thinner and the seams got kind of rough and messy. For what they cost, I thought they’d hold up better. Disappointing.
David_gloden76
May 09, 2026
"Feels really nice and worth it"
I ordered a set after a friend kept telling me about Matouk. Definitley not cheap, but the sheets feel so nice. Super soft and a little like hotel sheets, but not in an overly fancy way. The fabric just feels really high quality. I’ve washed them twice now and they still feel great. Really happy I got them
TiaraPetty_65
April 30, 2026
"Great products, but the website could be better"
I’ve always liked Matouk’s products, so I was expecting the shopping experience to feel a little more polished. The items themselves are nice, but the website was kind of frustrating to use. Some pages loaded slowly for me, and the filters didn’t always narrow things down correctly, so it took longer than it should have to find the size and color I wanted. Checkout worked fine, but the shipping details weren’t as clear as I expected. For a brand like this, I just thought the whole site would feel smoother.
hello_carolyn723
April 25, 2026
"Pretty limited selection"
The selection felt limited. There just wasn’t much variety, and having to go through the same few options over and over felt kind of unnecessary
KerryEngelhardt_29
April 22, 2026
"Washed nicely, just takes a little longer to dry"
I picked up a set of Matouk sheets and figured I’d wait until I’d washed them a few times before saying anything about them.

So far, they’ve come out looking clean and still feel really nice. They don’t have that rough or off feeling some sheets get after washing, and I haven’t noticed any shrinking or issues with the stitching or anything like that.

The only reason I’m going with 4 stars is that they take a little longer to dry than my old sheets. It’s not a huge problem, just one of those things I noticed. Overall, I’m happy with this set.
EWING
April 17, 2026
"Color was really close to the photos"
I was pleasantly surprised by how close the color was in person. It matched the product photos really well, especially in natural light, and the shade looked pretty much like what I was hoping for.
Heather.best
April 16, 2026
"My Bed Has Officially Been Upgraded"
I got a sheet set from Matouk, climbing into bed now feels a little dramatic in the best way—like I’ve entered a much fancier version of my own life. They’re super comfortable: soft, smooth, and cozy without feeling heavy or suffocating. I’ve washed them a few times already, and thankfully they haven’t lost that nice feel. I’m taking off one star because the price is definitely up there, and the shipping took longer than I was hoping. But overall, I’m really happy with them. My sleep setup feels way better now.
hello_albert876
April 13, 2026
"They actually had the sheets"
I went in expecting the usual thing where the sheets I want are out of stock or there’s some wait, but nope… they actually had them. Simple, just got what I needed and didn’t have to mess around.
andrea.Seever
April 11, 2026
"Faster Shipping Than I Expected"
As someone who gets a little impatient waiting for home stuff to arrive, I was happy with how quick this order came. I ordered a set of towels, got the tracking info the next day, and they showed up just a few days after that.

I’m giving it 4 stars only because the box looked a little beat up when it got here. Thankfully, the towels inside were totally fine, so overall it was still a good experience.
WendyRodriquez_91
April 05, 2026
"These sheets feel really nice and soft..."
These sheets feel really nice and soft, and the quality seems good so far. They’ve held up well after washing, which I’m happy about. My only complaint is they wrinkle easily, they wrinkle a lot. I keep noticing the wrinkles every time I make the bed, so that part is a little annoying. Still, they’re comfortable and feel good to sleep on.
CharoletteStrubbe
March 24, 2026
"Looks nice, but I feel dumb for trusting it"
Matouk.com definitely has that clean, fancy look at first, and the photos are nice. But after spending time on it, the whole thing felt kind of stiff and plain to me. Pages loaded fine, but browsing didn’t feel warm or easy, and I felt a little stupid for trusting the polished look to mean the experience would be better. It works, but I wish it felt more inviting...
BUCK
March 24, 2026
"Really fair price for the quality"
I thought matouk was going to be much, much pricier, so I was kind of surprised. It’s definitely not cheap cheap, but for the quality, the price felt fair to me. I also managed to catch a good deal, so overall I’m happy, really happy with it.
nealcoon8620
March 22, 2026
"Umm, I got this as a gift for..."
Umm, I got this as a gift for my mom and she loved it. It arrived in really nice condition too, so I was happy with it.
MichaelBridges_26
February 27, 2026
"Really nice stitching overall"
I actually really like these sheets. They feel well made, and the stitching is clean, which is one of those little things I notice right away for some reason. They just seem put together nicely overall. The only thing is, after washing them, the edges do wrinkle a bit, not a huge deal, but enough that I noticed it when putting them back on the bed. Still happy with them, just taking off one star for that.
William_diaz72
February 23, 2026
"Monogram looked a bit messy"
I ordered towels from Matouk and paid extra for the monogram. I figured it would look nicer than taking them to a local shop.

The towels themselves are soft. No issue there. But the initials looked a little crooked. There were also a few loose threads. One letter looked thicker than the others, so the whole thing felt off.

Customer service did reply. It just took a while. I also had to explain the problem more than once. For the price, I expected cleaner work. Not awful, but definitely disappointing

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